In force from 2020-07-02

Cookie Policy

This Cookie Policy describes the use of cookies on our Website. By using our Website, you agree to the usage of cookies. All of the terms not covered in this Cookie Policy are described elsewhere in the terms of Change accessible on our Website.

Change has appointed a data protection officer, who can be reached via [email protected]. All of the inquiries and complaints concerning the processing of personal data should be addressed to said email address.

1. What are cookies?

1.1. Cookies are small text files that are stored on your computer or mobile device when visiting a website. Cookies allow our Website to distinguish you from other users and, thus providing you a better user-experience. Cookies facilitate Change in improving our Website.

2. Which cookies are used by Change?

2.1. Change uses session cookies for the duration of visiting our Website.

3. What are the purposes of using cookies?

3.1. Using essential cookies is required for the operation of our Website. The purposes of using such cookies include enabling you to log into the secure areas of our Website and to enter into transactions and assisting you should you request assistance from us.

3.2. Analytical/performance cookies allow us to count the number of visitors and identify their aggregate locations and their habits in using our Website. This helps us to improve the structure of our Website, e.g. by ensuring that visitors are finding what they are looking for easily. We use Google Analytics cookies that collects anonymous information by reporting website trends without identifying individual visitors. You can opt out of Google Analytics without affecting the experience on our Website by clicking this link.

3.3. Targeting cookies record your visit on our Website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

4. What about third parties?

4.1. Third parties, e.g. advertising networks and providers of external services like web traffic analysis services, may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

5. How to reject using cookies?

5.1. You can block the usage of cookies by changing the security settings of your browser by disabling the cookies in whole or in part. However, if you choose to block cookies, including essential cookies, you may not be able to access all or parts of our Website.

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You can find out more about the legal arrangements from the Legal Documents, or you may want to reach out to Change via the Support Portal or the app.

Digital asset services are provided by xChange AS under virtual currency service provider license no FVT000072 issued by Estonian FIU.

CFD trading service is provided on a cross-border basis by Change Securities B.V. (Chamber of Commerce no 50755854, previously Optieclub.nl B.V.) authorised and regulated by the Dutch Authority for the Financial Markets (AFM).

Getchange Account and Visa Card is issued by UAB “Finansinės paslaugos „Contis“ who holds the electronic money institution license no 53, dated 2019-07-23, issued by the Bank of Lithuania. The Visa Debit Card is an electronic money product and although we are supervised by the Bank of Lithuania, it is not covered by the Deposit Insurance System of the Republic of Lithuania. We ensure that any funds received by you are held in a segregated account so that in the unlikely event that UAB “Finansinės paslaugos „Contis“ becomes insolvent your funds will be protected against claims made by creditors.