In April we announced that Change is now authorised under the EU's crypto regulation (MiCA) by the Dutch financial authority, the AFM. As part of this, your account is moving from our Estonian entity (xChange AS) to our Dutch entity (Change Securities B.V.) on June 12, 2026.
For you, this means stronger regulatory protection and a clearer custody setup for your crypto. A few things are changing along the way, and two of them need you to act before June 12. Here's everything in one place.
What needs your attention before Jun 12, 2026
Your saved deposit addresses are changing. Your new crypto deposit addresses will be in the app from June 12. If you've saved a Change address anywhere outside the app, such as an external wallet, an exchange, or another provider, update it. Anything sent to an old address after June 12, may be permanently lost and cannot be recovered.
Our IBAN is changing. We're moving our banking partner from LHV Pank AS to Bunq B.V. Your new IBAN will be in the app from June 12. If you've saved our current one anywhere, update it, as transfers to the old IBAN won't be processed after that date.
You will not be able to trade, deposit and withdraw between 00:00 UTC-09:00 UTC on June 12, 2026. The app will enter maintenance mode on June 12, 00:00 UTC, while we complete the migration of your account to Change Securities B.V. Service is expected to resume by June 12, 2026, 09:00 UTC. During this period you will not be able to trade, deposit and withdraw. Your funds and crypto-assets remain safe and segregated throughout. We apologise for the inconvenience.
What's changing on Jun 12, 2026
Staking is paused. We're pausing staking to make some product updates. Your staked assets will be unstaked automatically on June 11 and returned to your main balance, and staking will return once the updates are done. One thing to watch: if staking was what kept your account active, that no longer counts while it's paused. If your account has no other activity, it can be classed as passive and passive account maintenance fees will apply, so make another eligible action to keep it active.
The supported assets list is changing. Some crypto-assets won't be supported after the migration, and the full updated list is in the FAQ. Anything unsupported that you still hold on June 12 will be sold automatically, with the proceeds credited to your balance and migrated to Change Securities B.V., unless you've objected to the migration.
New rules for deposits and withdrawals. You'll be able to send crypto only to and from wallets that belong to you. Any external wallet, whether it is self-hosted or managed by another Crypto-Asset Service Provider (CASP), must belong strictly to you.
How your crypto is held. Your crypto-assets will move to segregated cold storage held by an independent foundation, Stichting Change Custody, which holds assets matching the full value of customer balances, kept apart from Change's own funds.This foundation maintains liquid assets equal to the total value of all your crypto-asset balances. In this way, it is ensured that all your crypto-asset balances are always safe and crypto-asset deposits, withdrawals, and trades are always fully covered.
As part of the migration to Change Securities B.V., we kindly ask you to review our updated legal agreements:
- General
- Custody & Administration
- Exchange and Execution Service
- Recurring Buy
- Crypto Fees
- Crypto-Asset Risk Disclosure
- Privacy Policy
If you have any questions, contact us at support@changeinvest.com, or check out the FAQ page.
If you do not wish to continue with the migration and the new terms, you can close your account before June 12, 2026, by contacting support@changeinvest.com or directly through the app settings.
Everything you need will be in the app from June 12. Thanks for being with us through this transition.
The Change Team
